CallConfirmLive Monitoring!

CallConfirmLive! Monitoring

CallConfirmLive! is the award winning hosted software application at the heart of all CM2000's services designed to empower home health agencies to monitor their carer delivery real time. The system is accessible via any Internet enabled PC, laptop, netbook, tablet or mobile device in real-time 24 hours a day, 7 days a week.

By using CallConfirmLive's planning and visit screens, the System Administrator can see CareR availability, schedule visits and see, at-a-glance, how the service is performing in real-time. Administrators become immediately aware of any potential failings in service, know the real-time whereabouts of their Carers time and attendance and can take proactive action should visits be delivered late, or missed.

CallConfirmLive! offers the following benefits:

  • easily integrates with all leading scheduling, billing and payroll systems
  • patented landline, Cell phone, fixed device and RFID EVV solutions
  • a built-in fully integrated scheduling tool
  • eliminates the need to manually process timesheets
  • delivers a more efficient back-office by automating manual processes
  • real-time visit data via Live Visit Display (LVD) for effective quality management
  • generates accurate audit trails
  • provides easy access to historical data and reports
  • enhanced communication with Carers
  • real-time 'no-show' alerts for better Client and Carer safety
  • fully integrated EVV and scheduling solutions from a single vendor
  • our software is securely hosted in the cloud and fully managed by CM2000.

CallConfirmLive! is backed by industry leading system reliability, user training and service support. Our 'follow the sun' global support center offers customers a live technical support operator 24/7 to provide assistance if needed. Online, E-learning and webinar training is delivered online through the CM2000 Academy.

For more information give us a call today toll-free on 1 855-209 2345 or contact us by email at info@cm2000.com.