About us

Company background

CM2000 was established in April 1999 in response to the growing need for improved methods of monitoring the delivery of homecare services to some of the most vulnerable members of the community.

Our vision is to maintain our leading provider status of electronic homecare monitoring and management systems in the UK, tailoring innovative solutions to the needs of Councils and Independent Providers. Since inception CM2000 has monitored in excess of 150 million calls (this figure is rising by almost a million calls a week), and currently has over 49,726 Care Workers and 77,082 Service Users utilising the system. In recognition of the success of CallConfirmLive! CM2000 are holders of the prestigious Queens Award for Enterprise in the Innovation category.

CM2000 is committed to providing a service second to none and to this end employs PRINCE II qualified Project Management Practitioners to manage system implementation, dedicated Helpdesk staff and a highly qualified team of systems analysts and developers.

Based in Sutton Coldfield in the West Midlands, CM2000 is ideally located to service the needs of Council and Independent Home Care Providers throughout the UK. CM2000 is ISO9001 certified and BS7799 accredited and is working towards Investors in People accreditation. CM2000 offers a comprehensive support and helpdesk facility, together with full backup facilities to provide total peace of mind for customers.

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We offer reliable and friendly services to make your life as easy as possible.

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