Council In-house Solutions



Council In-house Services

CM2000 has over 16 years’ experience of providing fully integrated monitoring, scheduling and financial management solutions specially developed to meet the needs of the Homecare sector. 70 Councils (and growing) are currently using our market leading CallConfirmLive! system to deliver savings and increase the quality of delivery.

At CM2000 we work in partnership with our council customers helping them to manage their In-house Adult Social Care and Reablement services. The benefits include:

  • Efficiencies: Eliminates the need to manually process paper timesheets, automates payroll, reduces queries
  • Real-time monitoring data: provides transparency and quality assurance of service delivery
  • Safeguarding: real-time alerts protect vulnerable Service Users and Lone Care Workers 
  • Integration: CallConfirmLive! integrates with all leading Council care management, finance and 3rd party scheduling systems
  • Security and resilience: CM2000 provide a hosted and fully managed service with services and systems back-up by  ISO 22301, ISO 27001 and ISO 9001 accreditation
  • Industry leading service support: Prince2 project Management for system development, training on-line and on a train-the-trainer basis, 24 hour technical support, free user helpdesk support, regular account management meetings  and a comprehensive SLA
  • Personalisation tools: Wellbeing and Care Worker Web Portals
  • Proven measurement of Service User wellbeing: CM2000's Innovative Wellbeing Assessment Platform supports measurement of outcomes based care plans at the point of care delivery.


CM2000 also has extensive experience of working in partnership with council customers helping them to manage their Social Care services delivered by independent care Providers.

Find out how CM2000 can help you deliver better quality services and the improve efficiency of your In-house and Reablement services. 

Call us today on 0121 308 3010 or email